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How to edit Billing and Company Info

Learn how to update your billing details and company information in your partner portal.

Update billing information

  1. Go to Account & Settings in the sidebar.

  2. Select the Billing tab.

From here, you can:

  • View your current plan details, including billing cycle and account limits.

  • Add or update your credit card information.

  • Enable auto-pay for future billing.


Update company information

Subdomain (your portal URL)

Your subdomain is the default URL partners use to access your portal.

  • If your subdomain is companyname, your portal URL will be: companyname.partnerportal.io

Info: This is not a fully custom domain. All standard portals include partnerportal.io in the URL.

Custom domain (optional)

If you prefer a fully branded experience, you can set up a custom domain — for example, partners.yourcompanyname.com.

To set a custom domain:

  1. Enter your desired domain in the Custom Domain field.

  2. Follow the instructions provided to complete setup.

Info: You must enter a fully qualified domain, for example: partners.yourcompanyname.com. Support email

You can add a support email address for your partners, in this email:

  • Appears in all portal notification emails.

  • Receives messages submitted through the contact form on the portal sign-in page.


Need Help?

If you have any questions or need assistance, contact us at: [email protected]

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