Update Billing Information
Go to Account & Settings in the sidebar.
Select the Billing tab.
From here, you can:
View your current plan details (including billing cycle and account limits)
Add or update your credit card information
Enable auto-pay for future billing
Update Company Information
Subdomain (Your Portal URL)
Your subdomain is the default URL partners use to access your portal.
Example:
If your subdomain iscompanyname, your portal URL will be:
companyname.partnerportal.io
Important:
This is not a fully custom domain
All standard portals include partnerportal.io in the URL
Custom Domain (Optional)
If you prefer a fully branded experience, you can set up a custom domain.
Example:
partners.youcompanyname.com
To set a custom domain:
Enter your desired domain in the Custom Domain field.
Follow the instructions provided to complete setup.
Note:
You must enter a fully qualified domain (e.g.,
partners.yourcompanyname.com)
Support Email
You can also add a support email address for your partners.
This email appears in all portal notification emails
It will receive messages submitted through the contact form
The contact form is available on the portal sign-in page, allowing partners to easily reach out to your team.
Need Help?
If you have any questions or need assistance, contact us at: [email protected]