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How to Map Custom Fields to Zoho

This article will walk you through the steps to map custom fields to your Zoho CRM.

Updated over 5 months ago

Create the Custom Field in Zoho:

Log into your Zoho account and create a custom deal field. Note that we can only map to single-line text fields. Follow this Zoho help article for guidance.

Create PP.io Custom Field:

  • Log into your portal and go to the Leads tab under Accounts & Settings.

  • Add the custom field to your Lead Registration form, ensuring it is a single-line text field. For more details, refer to this article.

Configuring Custom Fields:

  • Navigate to the Integrations tab in your portal and open your Zoho settings and configuration.

  • Click the gear icon next to Deals.

  • Click the +Add Field button at the bottom and find your pp.io custom field.

  • Click the empty box next to the added field, then select Data in the pop-up.

  • Choose Custom Fields and select your Zoho custom field.

  • Your pp.io custom field will now map to your Zoho deal.

  • When a deal is mapped, the Zoho logo in your Lead Details will confirm the custom field has been successfully mapped.

For information on connecting your Zoho CRM, check out this article.

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