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How to Update Admin Roles & Permissions

Learn how to edit roles and permissions for admin team members in your portal.

You can update the roles & permissions for Partner Users (partner's team).

Who can do this: Portal Admin, Portal Owner.


Update a team member's role

  1. Go to Accounts & Settings in the sidebar and select the Team tab.

  2. Find the team member and click the edit button next to their name.

  3. In the pop-up window, select the desired role.

  4. Click Save.


Available roles

Role

Access

Portal Owner

Full access to all aspects of the portal. Can manage all users, promote team members to Owner, or demote them.

Portal Admin

Access to most portal features. Can manage other Admins, Team Members, and Partner Users.

Team Member

Can work leads in the portal. Cannot issue payments, manage integrations, or configure most portal settings. Can manage Partner Users.

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